Terms of Service

By commissioning me, you automatically agree to the Terms of Service below. I will refuse your commission if you do not agree to these terms.GENERAL✦ I have the right to refuse any commissions.✦ I will stream (Twitch or Discord) and share WIPs of the artwork unless you state you would like me to keep it hidden.✦ I do not allow my works to be included in any AI database.✦ I do not allow my works to be sold as NFT.✦ I do not allow my works to be used in promoting any crimes and political agendas.✦ Credit my work as Eirenadraws.✦ Do allow 2 to 4 business days for me to reply to your request.✦ Digital art only. No physical items will be shippedPAYMENT AND REFUND✦ I will start work only after payment is done.✦ Payments will be made through PayPal and VGen platform only.✦ 2 Payment options: Full payment and 50/50 payment at minimum (Before I start and After I am done).✦ An invoice will be sent if your request is accepted. Failure to pay the invoice (without prior notice) in 48 hrs indicates a cancellation. There will be one reminder before this is enforced.✦ I will charge additional fees for rushed commissions.✦ Refund is available if I haven't started on your commission.PAYPAL DISCLAIMER✦ Please note that all of our sales are considered “Digital Goods” and it is the Artwork’s "Intellectual Property" that is purchased by you, the Client.✦ Nothing is ever intended by either us or the Client, to be physically shipped.REVISIONS✦ I will do revisions during the sketch phase.
✦ I will do minor changes for revisions but major changes post sketch phase will be charged a revision fee.PAYPAL DISCLAIMER✦ Please note that all of our sales are considered “Digital Goods” and it is the Artwork’s "Intellectual Property" that is purchased by you, the Client.✦ Nothing is ever intended by either us or the Client, to be physically shipped.REVISIONS✦ I will do revisions during the sketch phase.✦ I will do minor changes for revisions but major changes post sketch phase will be charged a revision fee.INTELLECTUAL PROPERTY RIGHTS✦ The artist retains copyright, ownership, redistribution, and intellectual property rights.✦ I reserve full rights to post, display, print, make an artbook, and promote my service with Client's commissioned artwork on my website and social media platforms.✦ The artist has the right to post the commission online unless there’s a due date (eg. birthdays, release date).✦ The client is not allowed to claim my work as their own or trace, edit, or copy my artwork in any way.✦ Any information and materials that are provided to me by the Client shall be considered confidential.COPYRIGHT AND USAGE:✦ I retain the right to use all commissioned artwork for self-promotion, such as displaying it in my portfolio or sharing it on social media.✦ The client may use the artwork for personal use only, unless prior arrangements have been made with me.✦ The client may not use the artwork for commercial or promotional purposes without purchasing one of the licenses below.✦ The client is strictly prohibited from redistributing, editing, copying or reselling their commissioned artwork to third parties.Promotional License:
Licensed usage of the commissioned artwork for promotional purposes, such as on social media platforms to promote an event, for branding, for streaming etc.✦ This license does not cover merchandise, such as sellable prints; please refer to the Commercial Licence underneath.✦ The client must pay an additional fee for the promotional license which is 100% of the price. The fee will be discussed in the final quote.✦ You MAY NOT edit, redistribute or resell this product to third parties.✦ I retain the copyright to the artwork.Commercial License:
Licensed usage of the commissioned artwork for commercial purposes, such as merchandise (i.e. prints, mouse pad etc.).✦The client must pay an additional fee, around 200% the base price. Depending on the type of merchandise, the final fee will be discussed in the final quote.✦ By purchasing the Commercial License, you gain the copyrights to the artwork, but I retain the right to use the commissioned artwork for self-promotion and portfolio purposes.✦ You may redistribute or resell this product to third parties as merchandise only.NDA - PRIVACY REQUEST✦ If you wish for your request to be private, it must be stated during the ordering process.✦ There will be an NDA fee.✦ The privacy request entails that we are not allowed to share any WIPs on social media, nor are we allowed to stream the process of the commission anywhere.✦ However, this also means that you must refrain from sharing any such spoilers yourself.DEADLINES AND DELIVERY✦ Depending on the complexity, it will take 1-4 weeks approx.✦ If there are delays or adjustments to the expected timeline, I will inform the client.✦ I will send the finished work via Email or Google Drive.✦ Any file you paid for will be available from me for a finite time only. I take measures to preserve most files for up to at least 6 months. This of course does not apply if you wish to be a reoccurring client, in this case, I will not delete the file. However, I cannot guarantee against computer failure or accidental deletion, or loss.

HOW TO ORDER

I. Sending a Request
✦ Submit a request through the google form below.
✦ All commission requests will undergo a two-day screening process. Clients will receive an email from [email protected].
✦ Once the details are confirmed, I will send out an invoice using PayPal.
✦ Your commission will be added to the queue once the invoice is paid.II. Process
✦ Your commission will begin once all payment and onboarding instructions are completed.
✦ You will receive frequent updates and WIPs several times per drawing stage (sketch/lineart/coloring).III. Finalization
✦ You will receive the completed commission through email or google drive submitted in the request form.

• Form

• ILLUSTRATION
• CHARACTER DESIGN
• PNGTUBER
• SPRITE ART

ILLUSTRATION

Includes
High resolution, watermarked PNG
Plain and/or simple background
Personal/non-commercial usage rightsAdd-ons
Commercial Usage Rights
Extras (eg. details, props, etc.) + 25% base price
Scenic Background + 50% base price
Additional Character +100% base price

CHARACTER DESIGN
$300+

Add-ons
Back view (cell-shaded)
Prop/Weapon
Character Reference Sheet (Please Inquire)Note: I will provide 3 ideas based on request, and make a final version based on what the client likes from the 3 concept ideas provided. The final version could also be substituted into another concept if the client chooses to.

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PNGTUBER

Includes
Base price comes with character art and open mouth toggle.
You will receive 2 PNG files of the sprites.
Graphic design of finished PNGs.
Commercial useAdd-ons
Simple expression (set of 3) $30
Alternate arm/hand poses $20+
Props $20+Note: Character design is not applied on this type of commission.

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Sprite Art

Includes
Base price comes with character art and open mouth toggle.
You will receive 2 PNG files of the sprites.
Graphic design of finished PNGs.
Commercial useAdd-ons
Sprite Arm Variation +$20-30
Secondary Outfit $60-100
Expression $+10
Character Design +200 ($100 OFF)Note: Character design is not applied on this type of commission.

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